“From clicks to customers, we’ve got you covered.”
e-commerce
VIrtual Assistants
Handle product listing, order processing, customer communication, inventory tracking, and store optimization. They also manage platforms like Shopify, Amazon, and eBay to keep online businesses running efficiently.
Comprehensive Scope of Tasks and Responsibilities
Your Virtual Assistant can take on a wide range of tasks designed to ease your workload and keep your business running smoothly. The exact duties will be customized to your requirements, and the hourly rate will be based on the number and complexity of tasks assigned. With GoVirtual365/GoStaffing365, you get a tailored solution that matches your priorities—ensuring you only invest in the support that delivers real value.
Product listing creation and optimization
Inventory management and stock level monitoring
Order processing and fulfillment tracking
Customer service via email/chat for buyers
Return/refund coordination
Review monitoring and response
Price updates and promotions setup
Store performance tracking and reporting
Marketplace management (Amazon, Shopify, Etsy, eBay)
SEO for product pages
faq's for e-commerce virtual assistants
Do they know how to manage Shopify or Amazon stores?
👉 Yes. Our VAs are trained in major platforms including Shopify, Amazon, eBay, and Etsy.
Can they process refunds and handle customer inquiries?
👉 Absolutely. Customer satisfaction and smooth transactions are top priorities.
How do they ensure product listings are optimized?
👉 We provide SEO training and quality checks to ensure listings rank and convert well.
Can they manage inventory and restocking?
👉 Yes. They track stock levels and coordinate with suppliers to prevent shortages.
How do you avoid errors in orders?
👉 Supervisors and QA checks monitor order accuracy to reduce costly mistakes.