“Healthy practices, seamless billing.”
Medical industry VIrtual Assistants
Support clinic reception, medical billing and coding, insurance claims, scheduling, patient communication, and data entry. They ensure smooth operations while following HIPAA compliance and industry best practices.
Comprehensive Scope of Tasks and Responsibilities
Your Virtual Assistant can take on a wide range of tasks designed to ease your workload and keep your business running smoothly. The exact duties will be customized to your requirements, and the hourly rate will be based on the number and complexity of tasks assigned. With GoVirtual365/GoStaffing365, you get a tailored solution that matches your priorities—ensuring you only invest in the support that delivers real value.
Patient appointment scheduling and reminders
Medical billing and claims submission
Insurance verification and eligibility checks
Denial management and appeals
Patient intake and records management
HIPAA-compliant data handling
Transcription of doctor’s notes
Follow-up on outstanding balances
Coordination with labs, pharmacies, and other providers
Prior authorization and referral processing
faq's about medical virtual assistants
Are they HIPAA compliant?
👉 Yes. All VAs undergo HIPAA-compliance training and work from secured office systems only.
Can they handle insurance claims?
👉 Yes. Our VAs process claims, manage denials, and conduct follow-ups with payers.
How do you handle patient privacy?
Confidentiality agreements, secure data protocols, and office-based monitoring ensure privacy.
Can they interact with patients directly?
👉 Yes. They can schedule appointments, send reminders, and answer billing questions professionally.
What if regulations change?
👉 Our Training Academy keeps them updated on healthcare compliance and industry standards.